Latest
issue
Your search results
Search again:
Your search for 'customer experience' returned 247 results
Showing results by date | view results by relevance
Industry experts give us the rundown on the latest software applications
HCM issue 10 2022
Life Fitness is helping its
customers to create unique
clubs all around the world
HCM issue 9 2022
The CEO of the Body Fit Training franchise is pushing out globally – including a UK launch – following a major deal with Xponential Fitness
HCM issue 9 2022
Fitness equipment specialist Dyaco UK has appointed industry veteran Jon Johnston as
managing director of its commercial operations.
news •
05 Oct 2022
Active Nation has released a new app, Active Nation Anywhere, which offers over a thousand
on-demand workouts to users.
news •
07 Sep 2022
We hear about Les Mills’ latest strategy to drive mass market penetration, from the people making it happen
HCM issue 8 2022
Liftd Design has created a new gym for Warner Bros. Studios Leavesden, the home of Harry Potter
HCM issue 7 2022
The gaming industry is the inspiration behind a new fitness concept launching in New Jersey. We talk to the Drop Fitness CEO about his innovative approach
HCM issue 7 2022
Fitness franchise companies are making deals and reporting brisk business. Kath Hudson finds out more
HCM Handbook 2022
The body composition specialists are showing no signs of slowing down, with new leadership and launches for 2022
HCM issue 5 2022
Global fitness technology provider Virtuagym has raised a new €3m investment from Icecat, an
Amsterdam-based technology company which invests in innovative technology organisations.
promotion •
04 May 2022
1Rebel snaps up Core Collective in pre-pack administration deal – reveals international growth plans
1Rebel has acquired two Core Collective clubs as part of a pre-pack administration deal,
along
with London studio Sweat It which it bought from liquidators in February.
news •
04 May 2022
Multi-brand fitness chain Urban Gym Group (UGG) has raised €16m in capital. The funds will be
used to drive company growth through acquisitions, branching out to new locations and
territories, and expanding the management team.
news •
03 May 2022
Peloton Commercial, which includes the Precor brand portfolio, is proud to be working with a
new distributor – Eleiko Group AB – to provide Precor-branded equipment across the Nordic
regions in Norway, Sweden, Denmark and Finland.
product innovation •
29 Apr 2022
As we celebrate the publication of the 300th edition of HCM, we invite industry experts to give their insights on the health and fitness sector: why they joined, the most exciting development to date, and what they think we’ll be reporting on in the next 300 issues
HCM issue 3 2022
Four operators share their insights into how
Technogym’s Mywellness has transformed their
operations, as well as customer and team engagement
HCM issue 3 2022
The Bannatyne Group has opened the doors to its first airport spa at Teesside International
Airport, in Northern England.
news •
07 Feb 2022
As 2022 kicks off, HCM talks to operators about key areas for growth and innovation, as well as shifting consumer expectations
HCM issue 1 2022
Peter Croney CEO of Empowered Brands, owners of Énergie Fitness Group, today announced the
appointment of Technogym as one of their primary equipment partners that will help power
Energie’s international expansion over the next decade.
promotion •
24 Jan 2022
Nordic operator SATS is on a mission to get everyone into exercise, as its CEO explains to Kate Cracknell
HCM issue 11 2021
The CEO of Total Fitness talks about a tenure filled with dramatic growth, pandemic impact and a CVA
HCM issue 10 2021
Boxing-inspired fitness operator Rumble has signed a master franchise agreement in Australia,
which could see at least 100 studios open in the country over the next five years.
news •
27 Sep 2021
Colin Waggett has revealed that the recent deal, which saw KSL Capital Partners acquire a
majority
interest in luxury health club operator Third Space, had been in planning for two years.
news •
08 Sep 2021
Andy Janes and Jamie Whisken explain the vision behind
R1SE Bournemouth, and why Technogym was their choice
of partner in delivering their unique fusion boutique
HCM issue 8 2021
The CEO of Third Space talks about the company’s recent deal with KSL and plans for growth
HCM issue 8 2021
myFitApp has launched a new chat function to its streamed fitness content,
making it easier to create workout communities online.
news •
10 Aug 2021
The rollout of Moving Communities marks a watershed moment for data in the public sector. 4global’s Ed Hubbard talks us through the early insights and the impact this initiative will have
HCM Handbook 2021
Thought leader, Emma Barry, talks about the changes which have happened and how to adapt and move forward in the roaring 20s, including intoxicating solutions to motivate the unmotivated and addressing a wider demographic
HCM Handbook 2021
For this unprecedented year, we asked a stellar line up of industry big hitters, from around the globe, to give their thoughts on how COVID has shaped the health and fitness industry and where we go from here
HCM Handbook 2021
The results from the first Moving Communities Customer Experience Survey show users are satisfied with local authority health and fitness facilities
HCM issue 7 2021
Latest News
Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
Latest News
Barry’s – known for its HIIT workouts combining treadmills and weights – is thought to ...
Latest News
Consultancy and change architects, Miova, have welcomed industry veteran Mark Tweedie on board. Tweedie had ...
Latest News
US private equity fund, Providence Equity Partners, is acquiring a majority stake in VivaGym from ...
Latest News
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
Latest News
There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
Latest News
While British adults are the most active they’ve been in a decade, health inequalities remain ...
Latest News
Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and ...
HCM promotional features
Sponsored
“The data in the asset management software is invaluable when we implement transformation projects at sites across our estate”
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter
and more productive workforce, one membership at a time
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM magazine
As health club operators move to incorporate recovery into their
offerings to meet growing consumer demand, Steph Eaves takes a
look at what cryotherapy and ice bathing can add to the equation
HCM magazine
Will Orr has been talking to HCM about the company’s
new strategy for 2024, as Kath Hudson reports
HCM magazine
Basic-Fit – which has been scaling rapidly across Europe –
is considering franchising to ramp up growth further afield
HCM magazine
Fuel the debate about issues across the industry and share your ideas and experiences. We’d love to hear from you.
[email protected]
HCM magazine
“We already have an incredible organisation, but we’re humble enough to recognise there are still areas for continued improvement”
Current vacancies
Chief Executive Officer, Mount Batten Centre Mount Batten Group
c£65,000pa + pension + benefits
mount batten centre, plymouth, United Kingdom
Current vacancies
Director of Operations Active Luton
£61,000 - £64,000 + exceptional pension + excellent benefits
Luton, United Kingdom
Read the latest issue
Featured supplier news
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game
Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Featured supplier news
Complaints about group exercise have become a thing of the past for the Reynolds Group
thanks to its partnership with CoverMe, a digital platform that simplifies group exercise
and PT management for clubs and instructors.
Company profiles
For over 30 years Innerva, part of Shapemaster Global have been manufacturing specialist dual-function power ...
Company profiles
ukactive is the UK’s leading not-for-profit membership body for the physical activity sector, bringing together ...
Catalogue Gallery
Click on a catalogue to view it online
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
Search news, features & products:
Find a supplier: